Last Updated: May 21, 2026

Firehouse Innovations LI, Inc. respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request a quote, contact us, purchase products, subscribe to updates, or interact with our online services.

By using this website, you agree to the practices described in this Privacy Policy.

1. Company Information

This website is operated by:

Firehouse Innovations LI, Inc.
90 Remington Blvd.
Ronkonkoma, NY 11779
Email: info@firehouseinnovations.com
Phone: 631-390-9461

2. Information We Collect

We may collect the following types of information:

Information You Provide Directly

When you complete a form, request a quote, contact us, purchase products, register for training, or subscribe to updates, we may collect:

• Name

• Email address

• Phone number

• Department, agency, business, or organization name

• Billing and shipping address

• Quote request details

• Product interest

• Training interest

• Order information

• Messages or other information you submit

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Time spent on the website

• Referring website

• General location data

• Interaction data

• Cookie and tracking information

Payment Information

If you purchase products online, payment information may be processed by third-party payment processors. We do not intend to store complete credit card numbers on our website.

3. How We Use Information

We may use collected information to:

• Respond to quote requests and inquiries.

• Process purchases and orders.

• Provide customer service.

• Schedule or communicate about training.

• Send product announcements, training updates, and marketing communications.

• Improve website performance and user experience.

• Measure advertising and marketing effectiveness.

• Detect fraud, abuse, or security issues.

• Comply with legal obligations.

• Maintain business records.

4. Google Analytics, Google Ads, and Tracking Technologies

We may use Google Analytics, Google Ads, conversion tracking, remarketing, and similar tools to understand website activity, improve advertising, and measure marketing performance.

Google requires websites using Google Analytics to disclose the use of Google Analytics and explain how it collects and processes data. (Google Help)

When websites use Google services such as Google Ads or Google Analytics, the user’s browser may automatically send information to Google, including the page URL and IP address. Google may also set or read cookies and use information to measure advertising effectiveness, prevent fraud, and personalize content or ads depending on user settings. (Google Policies)

Users can control certain Google ad settings, opt out of personalized advertising, manage cookies in their browser, or use the Google Analytics browser add-on. (Google Policies)

5. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, scripts, and similar technologies to:

• Keep the website functioning properly.

• Remember preferences.

• Analyze website traffic.

• Improve user experience.

• Track conversions from ads.

• Support remarketing and advertising campaigns.

• Understand how visitors interact with our content.

You can control cookies through your browser settings. Blocking cookies may affect website functionality.

6. Advertising and Remarketing

We may use remarketing or retargeting to show ads to people who previously visited our website or interacted with our content. These ads may appear on Google, YouTube, social media platforms, or other websites.

Advertising partners may use cookies, pixels, device identifiers, or similar technologies to show relevant ads and measure ad performance.

7. How We Share Information

We may share information with:

• Website hosting providers

• CRM or email marketing platforms

• Payment processors

• Shipping and freight providers

• Analytics providers

• Advertising platforms

• IT and security service providers

• Professional advisors

• Government authorities when required by law

We do not sell personal information in the traditional sense. However, certain advertising or analytics activities may be considered “sharing” or “targeted advertising” under some privacy laws.

8. Email Marketing

If you subscribe to product announcements, training updates, or marketing emails, we may send you communications about Firehouse Innovations products, training opportunities, updates, and related information.

You may unsubscribe from marketing emails by using the unsubscribe link in the email or contacting us directly.

9. Data Security

We use reasonable administrative, technical, and physical safeguards to protect information. However, no website, online transmission, or storage system is completely secure. We cannot guarantee absolute security.

10. Data Retention

We retain personal information for as long as needed to fulfill the purposes described in this Privacy Policy, including business operations, legal compliance, dispute resolution, accounting, order history, and customer service.

11. Your Privacy Choices

Depending on your location and applicable law, you may have the right to:

• Request access to personal information we maintain about you.

• Request correction of inaccurate information.

• Request deletion of certain personal information.

• Opt out of certain marketing communications.

• Opt out of certain targeted advertising or tracking.

• Limit certain uses of personal information.

To submit a privacy request, contact us at:

info@firehouseinnovations.com

We may need to verify your identity before fulfilling certain requests.

12. Do Not Track Signals

Some browsers offer “Do Not Track” signals. Because there is no uniform industry standard for responding to these signals, our website may not respond to all Do Not Track requests.

13. Children’s Privacy

Our website is intended for adults, fire departments, emergency service organizations, training facilities, public safety professionals, and related customers. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so we can delete it.

14. Third-Party Websites

Our website may link to third-party websites, including social media platforms, video platforms, payment providers, shipping providers, and other resources. We are not responsible for the privacy practices or content of third-party websites.

15. International Visitors

If you access this website from outside the United States, you understand that your information may be processed in the United States or other locations where our service providers operate.

16. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last Updated” date.

17. Contact Us

For questions about this Privacy Policy or your personal information, contact:

Firehouse Innovations LI, Inc.
90 Remington Blvd.
Ronkonkoma, NY 11779
Email: info@firehouseinnovations.com
Phone: 631-390-9461